Avaya Adds Slack to its Open Ecosystem  

TyN Magazine from Avaya Engage, Austin, Texas. Avaya, a global leader in solutions to enhance and simplify communications and collaboration, today announced an integrated Slack app for...

Five ways Artificial Intelligence enhances customer engagement and experience

It is impossible for any business to remain untouched by the possibility of losing customers. The challenge, however, is to ensure that a single instance...